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Credit Score FAQ

Here are some commonly asked questions about consumer credit scores.

Does every consumer have a credit score?
No. There are certain situations where a credit score cannot be calculated because one or more of the following has occurred:

  • Your credit report does not contain at least one account
  • A remark on one of your accounts references a person who is deceased
  • The Social Security number on your credit report matches a Social Security number in the Social Security Administration’s “Death Claim Index”

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How is the credit score calculated?
To calculate a score, numerical weights are placed on different aspects of your credit report and a mathematical formula is used to arrive at a final credit score. calculates your credit score based on many factors of your credit history and payment behavior. These many factors may include, but are not limited to:

  • How you are paying your accounts
  • How much money you currently owe
  • How long your accounts have been open
  • What different types of credit you use
  • How much credit you use compared to the amount of credit you have available
  • How often and how recently you have applied for credit

The credit industry uses various types of credit scores to assess risk for different types of credit. For example, a creditor may use one type of score when assessing risk for a credit card account, and another type of score when assessing risk for a mortgage account.
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How often does the credit score change?
Credit files continually update with new information from creditors. Your credit score is calculated based on the information contained within your credit file at the time the credit score is calculated. Therefore, your credit score can change every time the information in your credit file changes.
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How do inquiries impact a credit score?
An inquiry is recorded on your credit report every time you, one of your creditors, or a potential creditor obtains a copy of your credit report. A common misperception is that every inquiry decreases your credit score a certain number of points. This is not true. Typically, the presence of inquiries on your credit report has only a small impact on your credit score, while certain types of inquires have absolutely no impact on your credit score. Inquiries have less importance than delinquencies, balances owed, and the length of time you have used credit. Inquiries are usually more important on your credit score if you have a limited credit history.
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How can the credit score improve?
First, you should review your credit report for accuracy. If you find any information that you believe to be incorrect you should contact and/or your creditor(s) to dispute that information. The correction of inaccurate information on your credit report may have a positive effect on your credit score.

Second, maintaining a good credit standing and continuing to exhibit responsible credit behavior are the best ways to ensure you are presenting the most positive picture of your credit worthiness. Improving your credit standing and your credit score is not a one-time-fix; you must change how you view and handle your credit over time.

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